The World Passenger Symposium 2013 is under the theme “From Service to Value - a customer driven transformation”.
Nowadays, passengers behavior evolution and their relationship with travel companies have had major repercussions in the airlines sector forcing them to redirect the company strategy, and making necessary an alignment of it with the customer needs HOW TO ACT? IN THIS FRAME, WE WOULD LIKE TO HIGHLIGHT OUR CONSULTING SERVICES LOOKING FOR AN EFFICIENT E-COMMERCE MODEL AND 360° REVIEW ON CUSTOMER EXPERIENCE.
Organize
IATA (International Air Transport Association)
Place
The Convention Centre Dublin, Ireland
Date -Hour
Tuesday, 29 October, 2013 - 09:00