Transport
- Transport
- Mova Consulting
  We plan and design transport infrastructures
- Mova Collect
  We promote innovation in payment methods and business models
- Mova Traffic
  We build comprehensive traffic management and control solutions
- Mova Protect
  We guarantee maximum protection of businesses and people
- Mova Experience
  We accompany users on their journey and reinvent their experiences
- Mova Comms
  We connect the transportation ecosystem with personalized communication solutions
- Mova Care
  We build the mobility of the future, guaranteeing the best results in the present
- In-Mova Space
  We empower the intelligent, collaborative and sustainable mobility
- Sectors
Air Traffic
- Air Traffic
- Indra Air Automation
  We are your reliable partner in ATM business
- Indra Air Communication
  We implement Full VoIP Dual Dissimilar VCCS solutions
- Indra Air Navigation
  We ensure safe air traffic navigation in 180 countries
- Indra Air Surveillance
  We have deployed over 400 surveillance systems
- Indra Air Drones
  Connecting drones safely, creating a better airspace
- Indra Air Information
  We guarantee the right digital Aeronautical Information at the right time
- Indra Air Services
  Most reliable and timely services in the ATM industry
Defence and Security
- Platforms
  We develop reliable solutions adapted to the most demanding platforms
- Defence Systems
  We design integrated Air Defence solutions for airspace surveillance and control
- Defence and Security
- Security
  We create technology at the service of protection, prepared to face all kinds of threats
- Cyberdefence
  We manage all types of threats through innovative cybersecurity solutions
- Space
  We lead the use of space technologies applied to military operations
- Training Solutions & Services
  We cover simulations of all natures in military and civilian training
- Logistics & Maintenance
  We guarantee the optimal development of defence systems’ life cycles
Minsait
Talent
Sustainability
About Indra

The Evolution of Sales and Customer Service Strategies in Telecommunications: Catching up to survive

ByWill Pritts- 26 / 02 / 2014

Tecnología

Blogger NEOWill Pritts

Will Pritts is a member of the Telecom & Media (T&M) practice of Business Consulting, Indra's consultancy division. With 8 years’ experience in the hospitality industry and 12 years' experience in the telecommunications sector, he has particular expertise in designing and implementing sales and service strategies, business plans, and marketing plans both in the residential and business segments.

His experience draws on sales and marketing positions in both the USA and Europe. He holds a Global MBA from the Thunderbird Graduate School of International Business and a BA degree in Literature from Arizona State University in the US.

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The Evolution of Sales and Customer Service Strategies in Telecommunications: Catching up to survive

26/02/2014

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The Evolution of Sales and Customer Service Strategies in Telecommunications: Catching up to survive