With many strategic plans behind me, I have always been very frustrated by the lack of connection that sometimes exists in companies between the mission and the strategy. Moreover, at times the mission can be so philosophical and spurious that hardly anyone knows about it, or it's simply a chart on a wall. But in management by missions (MbM), the mission is at the core of the strategy and everything revolves around more than three-year earnings.
Por Ángel Bonet - 19/05/2014
Every time I give a talk about sales excellence, there's one question that nearly always come up: Are great salespeople born or made? The truth is, that it's a very difficult question to answer. The rare stars I usually meet in my projects tend to have a mixture of both things: they've been born with a natural "gift" for personal relationships and may even have an innate sales intuition or sixth sense, but they've also deliberately honed these qualities. If you asked me to choose, I'd pick the made salesperson rather than the born one.
Por Ben Schneider - 13/05/2014
One of the most difficult tasks faced by all senior management in an organization is to set standards to follow when hiring staff. Knowing how to choose employees is probably the most important task in any firm as it will depend on the quality, values, knowledge and dedication of the selected staff, no matter how well the company operates.
Por Ben Schneider - 22/04/2014
Many executives have participated in strategic planning exercises, but is designing a strategy the same as planning the activities of a company in order to improve its operational efficiency?
Por Ángel Bonet - 28/03/2014
This week, I had the opportunity to give a coaching class, on advanced client management, to the client director of a very good customer. There's no better way to remember concepts and old information than teaching someone else, especially for understanding the importance and complexity of some CRM techniques.
Por Ben Schneider - 20/03/2014
On average a person says about 16,000 words per day. Imagine how many more go through our mind that we do not express. Many of them are evaluations or judgments mixed with emotions. Some are positive and pleasurable, and others negative, filled with fears. "Management" theory holds that, in the office, one should not express weaknesses, but rather project confidence and avoid all displays of negativity.
Por Ben Schneider - 21/01/2014
One of the events that will be remembered from the year 2013 is the voluntary retirement of Sir Alex Ferguson as manager of Manchester United (ManUnited), the world's most valuable football franchise. After 26 seasons at the helm, with 13 "Premier League" titles and 25 other trophies, he holds what appears an unbeatable record.
Por Ben Schneider - 07/01/2014
Currently, sixty percent of the world's population, or 3.6 billion people, live in cities. The forecast for 2030 is that there will be 5 billion people living in urban settings, centered mainly in developing countries, subsequently providing a significant boost to the world's economy due to the emergence of a large middle class.
Por David Pascual Portela - 23/12/2013
There are questions nobody asks because they are obvious. Others are not so obvious. The latter include some questions many people ask themselves about great companies and their relationship with entrepreneurship. Why do large companies implement and support initiatives to encourage entrepreneurship? What interest can a multinational company have in promoting young entrepreneurs?
Por Ben Schneider - 25/11/2013
Hace más de 500 años, Nicolás Macchiavello se hacía la misma pregunta al analizar si los líderes deberían esforzarse por ser amados o temidos por sus colaboradores, para fortalecer su condición al frente de diversos tipos de instituciones. Macchiavello concluía su análisis sugiriendo que el líder debería procurar lograr ambas características.