Por Beatriz Martínez Martín 23/06/2014
This week's Technology Observatory brings you the following stories:
Por Emilio Mora 16/06/2014
In May I attended the Americas Low Cost Carriers (LCC) congress in USA, where Indra was one of the principal sponsors and I had the chance to meet Spirit Airlines Senior Management, US ULCC (Ultra Low Cost Carrier).
Por Ángel Bonet 12/06/2014
Freemium is a business model that works by providing free basic services while charging for more advanced or special features. The term freemium is a contraction of the two words that define this business model: “free” and “premium”. This business model has gained in popularity among companies operating in Web 2.0.
There are several freemium business models, including:
Por Ben Schneider 12/06/2014
New information and communication technologies (ICTs) have empowered consumers to such a degree that social networks can be used to criticize a given product or service or warn others to avoid them. For firms that pride themselves on quality this represents a huge opportunity, while for others it has been a nightmare. The latter can no longer hide shortcomings and failings, with the only options being to improve or perish.
Por Beatriz Martínez Martín 12/06/2014
This week's Technology Observatory from NEO Blog brings you the following stories:
Por Beatriz Martínez Martín 04/06/2014
This week's Technology Observatory brings you the following stories:
Por Mónica León 04/06/2014
On May 13 I had the opportunity to take part in the Banking Analytics-Customer Analytics and Fraud Management workshop held in Milan, where I gave a presentation on our vision for advanced customer analytics and its applications in modern banking. At the event I explained how Indra can help the financial industry address the multiple challenges facing the market, in an increasingly competitive global economy, and to efficiently develop financial products and services that will satisfy the growing demands of customers.
Por Beatriz Martínez Martín 29/05/2014
This week, the Indra Technology Observatory brings you the following stories:
- WhatsApp removed from Windows Phone store
- Google buys Divide, signaling a new business approach for Android
- Microsoft Surface Pro 3
- Netflix still expanding in Europe but bypassing Spain
- Lenovo wants to bring its cellphones to Spain by Christmas
Por Ángel Bonet 29/05/2014
This week, as a member of the teaching staff of one the most important academic institutions in Spain, I started an in-house course on customer orientation for one of the country's leading companies. On the positive side, the senior management decision at this great company to become "customer-oriented" and cast aside not only the obsession with product positioning but also the short-term view of earnings.
Por Beatriz Martínez Martín 23/05/2014
This week's Technology Observatory brings you the following stories:
Por Ángel Bonet 23/05/2014
With many strategic plans behind me, I have always been very frustrated by the lack of connection that sometimes exists in companies between the mission and the strategy. Moreover, at times the mission can be so philosophical and spurious that hardly anyone knows about it, or it's simply a chart on a wall. But in management by missions (MbM), the mission is at the core of the strategy and everything revolves around more than three-year earnings.
Por Ángel Bonet 19/05/2014
Every time I give a talk about sales excellence, there's one question that nearly always come up: Are great salespeople born or made? The truth is, that it's a very difficult question to answer. The rare stars I usually meet in my projects tend to have a mixture of both things: they've been born with a natural "gift" for personal relationships and may even have an innate sales intuition or sixth sense, but they've also deliberately honed these qualities. If you asked me to choose, I'd pick the made salesperson rather than the born one.
Por Beatriz Martínez Martín 19/05/2014
This week's Technology Observatory brings you the following stories:
Por Ben Schneider 13/05/2014
One of the most difficult tasks faced by all senior management in an organization is to set standards to follow when hiring staff. Knowing how to choose employees is probably the most important task in any firm as it will depend on the quality, values, knowledge and dedication of the selected staff, no matter how well the company operates.